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Cookie Policy

InnSyst

Effective Date: March 2026 Last Updated: March 29, 2026

1. Scope

This Cookie Policy applies to the InnSyst website (innsyst.com) and the InnSyst platform (hotel.presidiumservices.com). It explains what cookies and similar technologies we use, why we use them, and how you can manage your preferences. This policy should be read alongside our Privacy Policy, which provides further detail on how we handle personal information.

This policy also applies to any white-label or partner domains that are powered by the InnSyst platform. These domains operate on the same underlying technology and are subject to the same cookie practices described herein. For a current list of white-label domains covered by this policy, please contact us at [email protected].

2. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

3. Cookies on the InnSyst Website (innsyst.com)

Our marketing website uses the following cookies and technologies:

Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website. Google Analytics sets the following cookies:

_ga — Used to distinguish unique users. Expires after 2 years.

_ga_[ID] — Used to maintain session state. Expires after 2 years.

_gid — Used to distinguish users. Expires after 24 hours.

Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they visited before coming to ours. We do not combine the information collected through Google Analytics with personally identifiable information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

You can learn more about how Google uses data from sites that use Google Analytics by visiting: https://policies.google.com/technologies/partner-sites

Microsoft Clarity: We use Microsoft Clarity, a behavioral analytics service provided by Microsoft Corporation, to understand how visitors interact with our website through heatmaps, scroll tracking, and session recordings. Microsoft Clarity sets the following cookies:

_clck — Used to store a unique user identifier and preferences. Expires after 1 year.

_clsk — Used to connect page views into a single session. Expires after 1 day.

CLID — Used to identify unique users across sessions. Expires after 1 year.

ANONCHK — Used to indicate whether MUID is transferred to ANID (a cookie used for advertising). Expires after 10 minutes.

MR — Used to check whether to refresh MUID. Expires after 7 days.

MUID — Used to identify unique web browsers visiting Microsoft sites. Expires after 1 year.

SM — Used to synchronize the MUID across Microsoft domains. Expires at end of session.

Microsoft Clarity records user sessions including mouse movements, clicks, and scrolls. Sensitive content such as passwords, credit card fields, and other sensitive form inputs are automatically masked and never captured in recordings. Clarity may share data with Microsoft Advertising.

You can learn more about Microsoft's data practices at: https://privacy.microsoft.com/privacystatement

Umami Analytics: We use Umami Analytics, a privacy-focused analytics service provided by Umami Software, Inc. Umami does not use cookies and does not collect personally identifiable information. It tracks anonymized page views, referrers, browser types, and visitor countries without setting any cookies on your device. You can learn more at: https://umami.is/privacy

Google Fonts: Our website loads the Inter font from Google Fonts. This involves a connection to Google servers, which may receive your IP address. No cookies are set by Google Fonts, but the data transfer is disclosed here for transparency.

4. Cookies on the InnSyst Platform (hotel.presidiumservices.com)

Our platform uses the following cookies and technologies for users who log in and use the InnSyst hotel management system:

Essential / Session Cookies: These cookies are required for the platform to function. They maintain your login session and authenticate your identity as you navigate the platform. Without these cookies, you cannot use the platform. These cookies expire when your session ends or after a set period of inactivity.

Google reCAPTCHA v3: We use Google reCAPTCHA to protect our login page from automated abuse and bot attacks. reCAPTCHA may set cookies and collect information including your IP address, browser characteristics, and interaction data. This information is sent to Google for analysis. Google's reCAPTCHA is subject to Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).

Social Login Providers: If you choose to log in using a social account, the following third-party services may set their own cookies:

Google Sign-In — Subject to Google's Privacy Policy (https://policies.google.com/privacy)

Facebook Login — Subject to Meta's Privacy Policy (https://www.facebook.com/privacy/policy)

Yahoo Sign-In — Subject to Yahoo's Privacy Policy (https://legal.yahoo.com/us/en/yahoo/privacy/index.html)

These cookies are set by the respective providers and are governed by their own cookie and privacy policies. They are only activated when you choose to use social login.

5. External Services and Data Transfer

Our platform uses the following external services that receive limited data but do not set cookies:

IP Geolocation Services: We use IP-based geolocation services (ipapi.co, ipwho.is, ip-api.com, and ipify.org) to determine your approximate location for displaying local weather information and setting appropriate regional defaults. These services receive your IP address.

Weather Data: We use the Open-Meteo API to display local weather information on the platform dashboard. This service receives location coordinates but no personally identifiable information.

Reverse Geocoding: We use BigDataCloud to convert location coordinates into readable place names. This service receives location data but no personally identifiable information.

6. Types of Cookies Summary

Essential Cookies (Platform only): Required for login, session management, and security on hotel.presidiumservices.com. Cannot be disabled without losing platform functionality.

Analytics Cookies (Website only): Google Analytics and Microsoft Clarity cookies on innsyst.com used to understand site usage and improve our website. Google Analytics can be opted out of using the Google Analytics Opt-out Add-on. Microsoft Clarity can be managed through your browser cookie settings. Umami Analytics does not set any cookies.

Security Cookies (Platform only): Google reCAPTCHA cookies used to protect the login page from bots and automated attacks.

Third-Party Authentication Cookies (Platform only): Set by Google, Facebook, or Yahoo only when you choose to log in using a social account.

For more detail on cookie categories, please refer to Section 9 of our Privacy Policy.

7. Managing Cookies

You have the right to decide whether to accept or reject cookies. Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser.

The following links provide information on how to manage cookies in common browsers:

Google Chrome: chrome://settings/cookies

Mozilla Firefox: about:preferences#privacy

Microsoft Edge: edge://settings/content/cookies

Apple Safari: Preferences > Privacy

Please note that if you choose to block or delete cookies, some features of our website and platform may not function properly. Essential cookies are required for the platform to operate, and disabling them may prevent you from logging in or using core features.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. Our website does not currently respond to DNT signals. However, you can manage your tracking preferences through browser cookie settings and the Google Analytics opt-out tool described above.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected] Phone: (520) 815-7571 Mailing Address: InnSyst (Presidium Services LLC) 8996 Little Bluestem Dr Land O Lakes, FL 34637 United States